support@ladybugred.co.za

 

How many tampons, pads and liners do I get in my box every month?

Ladybug Red offers 4 different Period Subscription Boxes. The number of Tampons, Pads and Liners (called Period Products by Ladybug Red) depends on your Package selected:

  • Mini Period Box: 15
  • Regular Period Box: 20
  • Super Period Box: 25
  • Treat Me Box: 0

 

How much does Ladybug Red cost?

We offer 4 different Period Subscription Boxes, as well as two Kits on Ladybug Red. Our prices and additional details, can be found under Subscribe Now.

  • Mini Period Box: R269 on Subscription and R289 Once Off
  • Regular Period Box: R319 on Subscription and R339 Once Off
  • Super Period Box: R389 on Subscription and R409 Once Off
  • Treat Me Box: R279 on Subscription and R299 Once Off
  • First Period Starter Kit: R649
  • Mom Maternity Kit: R699

 

Is Shipping and Courier fees included?

Yes, definitely! There are no additional cost surprizes!

 

Where do you deliver?

We deliver nationwide to South African residential and commercial addresses (preferable). We require a signature on delivery and we’re therefore unable to deliver to PO Box addresses or Private Bags.

 

Do I need to sign for my delivery?

Your Ladybug Red Box arrives via courier. You don’t specifically need to be there but someone you trust needs to be present at the address to sign for you.

 

Which brands of products do you supply?

After lengthy research, and feedback, we carry the most popular and quality brands, Tampax, Lil- lets, Always and Kotex.

Don’t see a brand that you use? Please let us know This email address is being protected from spambots. You need JavaScript enabled to view it.

 

When will I receive my Ladybug Red Box?

Our Boxes are dispatched for Delivery on the 8th of every month! You can expect to receive your Beautifully Packaged Box, filled with Awesome Yumminess and all your selected Period Products between the 8th – 10th of a month.

The First Period Starter Kits and New Mom Maternity Kits are dispatched within 72 hours, after your order has been received.

 

Is there a cut-off date for placing an order?

Yes, for our Period Subscription Boxes, our cut-off date is the 25th of every month, for the following month.

An example:

Orders placed between 26 May – 25 June will be delivered in JULY. An order placed after the 25th of June will only be delivered in August.

 

Why do you have cut off dates?

We aim to ensure that all our boxes, are packed and designed with love, care and convenience. We have a cut-off date, in order to ensure that each of our boxes get the time they deserve, in order to keep to all our promises! We also require 7 business days, in order to run our Debit Orders, and ensure they are all successful before dispatching our Boxes.

 

How to do I renew my subscription?

You are able to renew your subscription either online, or by emailing us on This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

How do I cancel my subscription?

To cancel simply mail This email address is being protected from spambots. You need JavaScript enabled to view it.  and state when you want to cancel from.

 

What happens to my private details?

We take your privacy very seriously, and will take all measures to protect your personal information. We will never sell any of your information to anyone, and the information completed on your profile is only used to fulfil your order.

 

Is it possible to speak to someone over the telephone with any questions I may have?

Yes, definitely! You can contact us directly on Monique 082 990 5394 or Danielle 079 802 3429

 

Do you have any questions; you don’t see here? Please email us This email address is being protected from spambots. You need JavaScript enabled to view it.